Returns & Refunds Policy

Due to the perishable nature of our artisanal baked goods and Italian specialty foods, we are unable to accept physical returns. If you are unsatisfied with your order or your items arrived damaged, please contact us within 24 hours of receipt for a resolution.

Return Process

• 1.
  Inspect Your Order

  Upon delivery or pickup, carefully check all items for freshness, accuracy, and any potential damage during transit.

• 2.
  Contact Our Team

  If there is an issue, email us at [email protected] with your order number and a brief explanation of the concern.

• 3.
  Provide Documentation

  Include clear photographs of the product and packaging to help our quality control team assess the situation.

• 4.
  Receive Resolution

  Once reviewed, we will issue a store credit, replacement, or refund to your original payment method depending on the circumstances.